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Sandals Resorts Testimonials

No one can describe the Sandals experience better than our guests.Below are real, unedited testimonials submitted by guests after returning from their Sandals vacations.
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Sandals Ochi

We celebrated our 25th anniversary in Jamaica. We were there 25 years ago for our honeymoon but were at a resort that now is kid friendly. We wanted an adult only resort that would cater to our age and desire for relaxation. Sandals was the perfect option. Sandals Ochi was perfect and we would not have wanted anything different than what we got. The staff at this resort was top notch and we were made to feel like royalty. We want to call out Anjae Douglas. He was the one that made our stay amazing. We would find out his schedule and follow him to the various bars at the resort. Please recognize him for his superior level of service and friendliness. We feel we would come back to this resort due to him. Also Demitri, Martin and Everton were fantastic bartenders. The food was top notch. We tried things that we would normally do not eat and found we loved it. Too many good things to say about the staff and food. We took advantage of the golfing and would like to mention how wonderful Ian was as our caddy. The course was well kept even in August conditions. The activities/events were very fun and the Playmakers added so much excitement and got everyone involved. We had a wonderful relaxing vacation lounging on the beach and by the pool. Always could find a open chair. The pool and beaches were always clean. We have told others about this specific location and have had two people say they are booking a trip. Thank you for making our 25th wedding anniversary one that we will never forget! We will not be waiting another 25 years to go back.

Dean JOmaha, NE, UNITED STATESVisited on August 2019
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Sandals Ochi

This was our second trip to this resort and we enjoyed every second of the trip, this is late posting but the food, drinks and the service we received was great. The staff I can't say enuff Ms. Shaneeka, Donna (butler) & Melissa (butler) were great there were a few others but can't wait for my next trip coming soon.

Selma GPhiladelphia, PA, UNITED STATESVisited on April 2018
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Sandals Ochi

This is our fourth visit and it was amazing as always. I came here to give a shout out to our AMAZING butlers, Julia and Patrick. They really put in the extra mile to make our stay unforgettable and it was very much appreciated. We loved what they did to our room for my birthday. Wow! Patrick and Julia are both incredible people and outstanding assets to Sandals. Thank you for everything. Looking forward to next year!

Catherine LAmherst, NY, UNITED STATESVisited on March 2018
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Sandals Ochi

The Re Tie the knot event, was truly that an event! Our planner, Doniecia Thomas, was a great help, and a wonderful person. All things were handled in a professional manner, even when things were changed at the last minute. Thank you to Mr. Kenroy McCool, our friend and newly promoted staff member who took a few minutes out of his very busy day to attend our ceremony, and reception. I was able to completely surprise my wife, and the pre planning was wonderful, and was a breeze, and the staff at Ochi, ReTie, or Wedding or not, are some of the most giving and genuine people I have met anywhere. Happy to help, and answer any questions you might have. And IF you find an outstanding team member or ten, use the “ Loop” while onsite, and pass it on to management. Although the local schools were on holidays this trip, WE always bring a Carry On bag filled with school supplies, which we usually leave at the school we visit, on The Reading Road Trip (with islandroutes). This year we had to leave it at Concierge, and they will forward it to The Sandals Foundation, for distribution, where needed locally. A really great will change you!

Bruce MOttawa, ON, CANADAVisited on March 2018
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Sandals Ochi

I just got back from Sandals Ochi Beach Resort and OMG this place is AMAZING! It wasn't just about the resort itself either, the staff at Ochi Beach Resort was absolutely amazing ... I would like to give a shout out to Playmakers Shadae, Keanu, Shanika, Barbie, Daniella, Ashley and Alister for always showing us a good time. You all always had a smile on your faces, all while working 12-14 hours days! Love and Respect to you all!! Also Photographers Danique, Chris and Brian for capturing some great moments! My butlers Patrick and Julia for spoiling me while there! You two were absolutely the best butlers a girl could ask for. If you are getting butler service, ask for Patrick and Julia, they are the BEST! The DJ at Oceans Bar for playing Reggae music for us even though everyone wanted Americas top hits played over and over again lol .. BRING ON THE REGGAE MUSIC :) ... the band that came in during Bob Marley's bday celebration. The door girl at the Rabbit Hole for sending us to the Oceans Bar, not to mention just chatting with us and calling for a gitney ride :) AND A BIG THANK YOU to scuba master Andre and boat Captain Wintson for getting me certified and getting me home safely after each dive. If you are getting certified for scuba diving you MUST see Andre, he is so patient and a great teacher!

LauraLeigh MRochelle, VA, UNITED STATESVisited on February 2018
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Sandals Ochi

My husband and I made a second trip to Ochi to celebrate our 20th anniversary. We enjoyed our stay on the beautifully-maintained Manor property with butler service. Our first butler, Dalmar, was a model of hospitality. He was energetic, informative and accommodating for all of our needs. He is a tremendous asset to your company! We didn't spend as much time with Cordean, our second butler, but he was gracious and helpful with all of our needs. Both worked together on the day of our anniversary to make the day special. They had a surprise waiting for us in our room, including a freshly-drawn bath scattered with fresh flowers. It made our day that they were so thoughtful! All the staff were welcoming and cheerful. The property was clean and beautiful. We felt all our needs were anticipated and met in all locations. Upon our early arrival, our room wasn't ready for us, but Danielle made our comfort her priority. We enjoyed a couple of hours having lunch and lounging by the pool. The restaurants served perfect portions at each meal. Most of the food was delicious, especially the mango! Our servers at Kimono (Shane), Le Gourmande (Raphael?), and Valentinos (sorry, can't remember his name) were professional and knowledgeable. My only suggestion is to have a sushi option available for lunch. We appreciated that local vendors were available to provide authentic artifacts as souvenirs. They were not aggressive at any time. I didn't feel pressure to purchase their goods. I had a good experience at the spa with Andrea, who gave a quality mani/pedi. I was disappointed to find the cost of hair and makeup work was very expensive. I should have asked prior to the service, but now I'm aware. We loved the Rabbit Hole experience with Phyliea? , who was a powerful singer and engaged the audience. A true entertainer! The amphitheater variety show was entertaining as well. Our bartenders were fun and never once complained about making 2000 frozen drinks per day. The room was spacious, well-stocked with beverages, had comfortable beds, was quiet and had a balcony that was great for morning coffee. I would have liked having an air-conditioned bathroom. Overall, we enjoyed our whole experience. We hope to visit Sandals again for a future special trip. Well done!

Linda DClayton, LA, UNITED STATESVisited on August 2017